Leading a Hyper-Growth B2B SaaS Company (Shay Howe, ActiveCampaign)
I wish I had a manager like Shay Howe, vice president of Platform Strategy at ActiveCampaign. In this episode he teaches us how we can all become better leaders just by knowing how to ask…
I wish I had a manager like Shay Howe, vice president of Platform Strategy at ActiveCampaign. In this episode he teaches us how we can all become better leaders just by knowing how to ask the right questions, to the right people, at the right time.
With 130,000 customers and around 800 employees, ActiveCampaign offers tools like Email marketing, forms, CRM, landing page, live chat and a bunch more.
They help businesses meaningfully connect & engage with their customers through customer experience automation.
In this episode, we cover:
- How Shay’s upbringing made him a life-time learner and problem-solver;
- The importance of being “maniacally” customer-focused in the SAAS industry;
- Advice on leadership and management
- How to quickly validate ideas through VOC insights
- How to structure one to ones to make your team more introspective
Quick bio
Name: Shay Howe
What he does: Vice-President of Platform Strategy at ActiveCampaign
Shay on the web: LinkedIn | Twitter
Links:
ActiveCampaign: https://www.activecampaign.com
Lead Honestly: https://leadhonestly.com
Gallup, "State of the American Manager Report": https://www.gallup.com/services/182138/state-american-manager.aspx
